Technical protocols for component returns and performance registry satisfaction.
Return items within a set period, such as 2 days from the delivery or purchase date.
Items must be in new, unused condition with all original tags, labels, and packaging.
Prior approval from our technical team is mandatory. Contact customer service to obtain a Return Merchandise Authorization (RMA) number.
For items with manufacturing defects, a technical report from a certified garage is a mandatory requirement to validate the return and process a refund.
Without a valid, stamped technical report from a professional installer, the return claim will be rejected.
Customers are responsible for all return shipping costs and logistics handling.
A 5% to 21% restocking fee may apply for non-defective returns to cover administrative and inspection costs.
Initial shipping, handling, and custom clearance charges are strictly non-refundable.
Contact our technical clearance department for clarification.